Privacy Policy
Effective Date: June 1, 2025
1. Overview
We respect your privacy. Our Enterprise LLC ("SpLine", "we", or "our") is committed to protecting user privacy. This Privacy Policy explains how we collect, use, and disclose your personal information through the SpLine mobile application and website. By accessing or using SpLine, users consent to this Privacy Policy and our Terms of Use. If users do not agree, please discontinue use of the Service.
2. Information We Collect
a. Personal Information
When users create an account, make a purchase, or use the app:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment method (processed securely via third-party providers)
- Location data (with permission)
b. Usage Data
We automatically collect:
- Device type and operating system
- IP address
- App usage patterns
- Pages or features accessed
- Time and frequency of use
- Cookies and tracking technologies for analytics and personalization
3. How We Use Your Information
We use user data to:
- Process orders and subscriptions
- Provide customer recommendations, app content
- Communicate about user account and promotions
- Improve our services and user experience
- Comply with legal requirements
- Enforce our Terms of Use and comply with legal obligations
4. Sharing Your Information
SpLine does not sell user personal information. We only share user information with:
- Service providers (for example, transactions)
- Partner venues to complete transactions
- Legal authorities when required by law or to protect SpLine's rights
- In the event of a merger, acquisition, or asset sale
- Third-party analytics and advertising partners with user data solely to provide contracted services
5. Data Retention
We retain user information:
- As long as your account is active
- As needed to deliver services and fulfill subscriptions
- To comply with legal or regulatory requirements
Users may request deletion of your account by contacting us.
6. Your Rights
You have the rights:
- Access or request a copy of your data
- Correct or update your personal information
- Opt out of marketing communications
- Request access to location services via your device settings
- For users in certain regions, contact privacy@spline.com
7. Security
We employ industry-standard safeguards (including encryption and secure servers) to protect your data. However, no system is 100% secure, and users share data with us at their own risk.
8. Children's Privacy
SpLine is intended for users aged 21 and older. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected such information, we will delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here, with a new effective date. Continued use of SpLine after changes means you accept the updated terms.
10. Contact
For questions about this policy or to exercise your privacy rights, contact:
📧 privacy@splineenterprise.com